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Press Release -- December 12th, 2011
Source: Earthlink
Tags: Equipment, Ethernet, Metro Fiber, MPLS, Router

EarthLink Launches New ‘Complete’ Business Product Suite

Nationwide Voice and Data Coverage Now Available from EarthLink

ATLANTA , Dec. 12, 2011 /PRNewswire/ — EarthLink, Inc. (NASDAQ: ELNK – News), a leading IT services and communications provider, today announced the nationwide launch of its new EarthLink Complete™ suite of business voice, data, and Internet solutions. Now available in every state in the continental U.S., the Complete line integrates leading-edge hosted Voice over IP applications and private MPLS networks with equipment, mobile and security offerings to provide businesses with a fully customizable communications portfolio leveraging EarthLink’s expansive network and state-of-the-art secure IP infrastructure.

This new core offering provides the flexibility to use a blend of access technologies for connectivity, including DSL, T1 and Ethernet, all of which provide Quality of Service (QoS). This is a key differentiator, as EarthLink can customize a private multi-location network, prioritize network traffic utilizing multiple access technologies to meet the customer’s specific requirements and guarantee critical network performance.

EarthLink Complete offers customers many benefits including the convenience of bundling all services and locations on a single bill from a single provider. EarthLink Business account teams will work with customers to design and implement voice and data solutions to address critical business and infrastructure needs including business continuity and security.

“I attended a sales training event for EarthLink’s new connectivity platform earlier this fall and the excitement in the room was palpable,” noted Zeus Kerravala , analyst with ZK Research and a Yankee Group affiliate. “The company is creating a unique platform with an IP foundation, combining voice and data services while leveraging multiple access methods to create differentiated communication solutions for customers from the mid market to the larger enterprise. EarthLink is clearly delivering on its integration and product roadmaps with this launch and I look forward to additional releases in 2012 as they continue to expand into the managed services arena.”

The product suite includes EarthLink Complete™ Data, EarthLink Complete™ Voice, EarthLink Complete™ Security, EarthLink Complete™ Equipment, and EarthLink Business™ Mobile.

“EarthLink Complete dramatically expands our ability to offer organizations of all sizes a single-source, comprehensive solution and the scalability features to keep pace with today’s dynamic business environment,” said Rolla P. Huff , EarthLink Chairman and Chief Executive Officer. “We made sizeable network investments earlier this year to support this new nationwide product offering and we believe EarthLink Complete, paired with our personalized support, will empower business customers and deliver the freedom they need to focus on their core business.”

In addition to offering an extensive array of connectivity options, another primary differentiator is the new, secure myLink™ customer portal. An indispensable tool that provides a centralized on-demand gateway to each EarthLink Business account, myLink empowers customers with a wealth of self-service applications, reporting and management features 24/7.

EarthLink Complete™ Voice and EarthLink Complete™ Data deliver local, long distance, toll-free and integrated Internet and data services using a fully customizable range of methods, including line side, hosted, PRI and SIP, and a full range of access types, from T1 and DSL to Ethernet and wireless.

EarthLink Business™ Mobile can integrate an enterprise-class mobile voice and data solution for customers, with hosted email services, multimedia capabilities and leading-edge devices from top manufacturers.

EarthLink Complete™ Equipment offers phone systems, data switches, routers and integrated access devices that drive efficiencies in today’s communications applications, including IP telephony and messaging solutions, equipment-enabled converged voice and data networking and contact center solutions.

EarthLink Complete™ Security offers a portfolio of IT Risk Management and outsourcing services that help customers meet business goals while reducing IT security risks. EarthLink operates state-of-the-art Tier IV data centers attached to its fiber network and an advanced Security Operations Center (SOC) staffed by certified Security Engineers.

The EarthLink Complete suite is now available nationwide via the company’s network of more than 75 local sales offices, by calling 855-352-2731 or visiting

About EarthLink

EarthLink, Inc. (NASDAQ: ELNK – News) is a leading IT services, network and communications provider to more than 150,000 businesses and over one million consumers nationwide. EarthLink empowers customers with managed IT services including cloud computing, data centers, virtualization, security, applications and support services, in addition to nationwide data and voice IP services. The company operates an extensive network including 28,000 route fiber miles, 90 metro fiber rings and 4 secure data centers providing ubiquitous IP coverage across more than 90 percent of the country. Founded in 1994, the company’s award-winning reputation for both outstanding service and product innovation is supported by an experienced team of professionals focused on best-in-class customer care.  For more information, visit EarthLink’s

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