First application to be launched by a U.S. mobile carrier that allows customers to add funds directly to their wireless account via Facebook
IRVINE, Calif. (BUSINESS WIRE), December 06, 2011 – Boost Mobile, ranked Highest in Customer Service Performance and Purchase Experience among Non-Contract Wireless Providers by J.D. Power and Associates1, is giving its customers an early holiday gift this year – the ability to add money to their Boost Mobile account using the Re-Boost® App directly through their Facebook page.
Launching today, the new “Boost Mobile Re-Boost Application” will enable a Facebook subscriber to:
- Add money to their Boost Mobile account via Facebook.
- Request a Re-Boost gift from their network of Facebook friends, which is asking friends for some extra funds to fuel your phone.
- Request a Re-Boost gift by sending a customized email to a friend, which is asking one friend personally for some help.
- Send a Re-Boost gift to a fellow Boost Mobile Facebook subscriber, since it’s better to give than to receive.
- Review the last 10 transactions (Facebook Re-Boost requests and gifts).
The Boost Mobile Re-Boost Application can be downloaded to the Facebook subscriber’s account by entering “Boost” in the search bar and selecting the “Re-Boost” application from the search results.
About Boost Mobile
Boost Mobile, one of Sprint’s prepaid brands and recently recognized by J.D. Power as Highest Ranked in Customer Service Performance and Purchase Experience Among Non-Contract Wireless Providers, offers wireless phones and services with no long-term contracts. Boost Mobile redefines value for wireless consumers with its Monthly Unlimited with Shrinkage no-contract service where the longer you stay the less you pay with on-time payments for unlimited voice, text messaging, Web, email and calls to 411. Boost Mobile offers nationwide service on the Nationwide Sprint Network, reaching more than 278 million people, and on the Nextel National Network, reaching more than 278 million people, with no activation or long-distance fees. Boost Mobile offers a selection of quality handsets from Motorola, Sanyo, Research In Motion (RIM) and Samsung, ranging from entry-level to high-end devices available nationwide at nearly 20,000 major retail stores, including Best Buy, RadioShack, Target, Family Dollar, Walgreens and Walmart, Sprint retail stores, independent wireless dealer locations, and on HSN, a leading TV home shopping network. Re-Boost® cards are available at approximately 100,000 locations throughout the United States. Experience Boost Mobile on the Web at MySpace, Facebook and Twitter; and purchase products at www.boostmobile.com.
1Boost Mobile ranks highest in Customer Service Performance among no-contract service providers, with an overall score of 763, and performs highest in phone contacts that originate in the automated response systems channel and are then transferred to a live service representative and through phone calls made directly to a customer service representative. The 2011 Wireless Customer Care Non-Contract Study – Volume 2 is based on responses from 1,460 wireless customers who contacted their carrier’s customer care department within the past six months. The study was fielded from January through June 2011.
Danielle Babbington, 949-748-3418