Civica provides the platforms – ranging from day to day management of IT systems and infrastructure to complete voice and data integration – to help its customers, including over 90 percent of local authorities and police forces in Great Britain, respond to the requirement to improve service delivery despite restricted budgets.
Every year Civica’s systems manage £40 billion of local revenues, more than one million properties, and collaboration for more than 500,000 students across the length and breadth of Great Britain. The connectivity provided by TelecityGroup’s Manchester facility, including access to the major national carriers and ISPs, ensures that Civica can help its customers across the region transform the cost and resilience of service delivery including a new generation of efficient and personalised self-service channels.
Furthermore due to the requirement for public sector organisations to ensure data security, helping its customers to achieve compliance to strict IT security regulations is a crucial differentiator for Civica. TelecityGroup’s Manchester facility is certified for ISO27001, the globally recognised standard for information security.
Chris Burden, Managing Director Civica UK (Civica Connect), Civica commented: “There are ever-increasing pressures on IT departments. They are being asked to provide more efficient, resilient and secure IT systems on lower budgets alongside technology-enabled business improvement. Civica is a trusted partner for our customers in this process, providing the technology foundation for efficient and adaptable services which can respond to budget cutbacks and adapt to the new landscape. As an established player in the data centre industry, TelecityGroup will provide critical infrastructure as part of our national network.”
Adriaan Oosthoek, Managing Director UK & Ireland, TelecityGroup commented: “In highly regulated industries, and certainly in the public sector, IT compliance can be one of the biggest headaches for IT directors and managers, especially amidst budget cutbacks. Outsourcing the management of IT infrastructures to third party specialists can often be the most effective means to achieve this, but the customer must be assured that IT will be running from the most secure and resilient data centre facilities. We’re delighted that Civica has recognised our strength in Manchester, and how our premium facilities provide the optimum environment for its customers’ ongoing IT requirements.”
To further expand its data centre footprint in Manchester, TelecityGroup recently announced the acquisition of UK Grid, a leading UK data centre operator, which added 1.5 MW of high quality available capacity in the city. TelecityGroup already operates two premium data centre facilities in Manchester, Reynolds House and Williams & Kilburn House, and has also announced a further facility is being built in this emerging UK digital and connectivity hub. The expansion will allow TelecityGroup to meet the latent demand for premium, highly connected data centre space in central Manchester and enable companies such as Civica to grow their IT infrastructure as required.
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