Level 3 Focuses on Customer Experience in Pittsburgh

PITTSBURGH, June 22, 2011 /PRNewswire/ — Level 3 Communications, Inc. (NYSE:LVLT, news, filings) announced that it is hosting a customer appreciation and awareness event today in Pittsburgh to highlight its commitment to expanded operations in the city and Western Pennsylvania. This event reflects Level 3’s ongoing commitment to enhancing its presence in local markets throughout the country, with the goal of providing its customers with a world-class customer experience.

Emphasizing this commitment, the company plans to add additional capacity to the network in the region and expand the number of businesses that are directly connected to the Level 3 fiber network. Level 3 currently has approximately 2,000 route miles of fiber in the Western Pennsylvania market with over 1,000 miles of that in the greater Pittsburgh metropolitan area, passing within reach of thousands of local businesses. Level 3’s efforts in Pittsburgh provide its customers with access to the full suite of Level 3 services, enabling them to quickly and easily increase their bandwidth as business needs grow.

In support of this effort, Level 3 continues to grow its local workforce in Pittsburgh to combine in-depth knowledge of the Pittsburgh marketplace with broad technical expertise in advanced telecommunications services. Through a combination of its existing extensive backbone network, metro fiber-optic footprint and a locally focused sales, operations and customer support team, Level 3 provides greater opportunities for its customers to take advantage of Level 3’s broad portfolio of communications solutions.

“After working with multiple national carriers, Sierra Data Centers moved to Level 3’s network services in late 2009. Since adding Level 3 to our infrastructure, we have taken it from a 98 percent up time to a 100 percent up time, never experiencing a single outage for our Level 3 configuration,” said Bruce Freshwater, chief technology officer for Sierra Data Centers. “Now, with their even greater focus on Western Pennsylvania, we would highly recommend Level 3 for everything from the small office environment to advanced enterprises and datacenters; there is no better provider available.”

“Pittsburgh is home to a diverse enterprise marketplace, and we’re focused on continually improving our customers’ experience there,” said Stan Stanek, Level 3’s General Manager for Western Pennsylvania. “Level 3 is dedicated to providing its customers with an experienced local sales, support and operations team that is committed to solving business challenges with advanced network solutions, thereby enabling Pittsburgh to meet the rising challenges of an interconnected global marketplace.”

About Level 3 Communications

Level 3 Communications, Inc. (NASDAQ: LVLT) is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network. Level 3 offers a portfolio of metro and long-haul services, including transport, data, Internet, content delivery and voice. For more information, visit www.Level3.com.

© Level 3 Communications, LLC.  All Rights Reserved.  Level 3, Level 3 Communications and the Level 3 Communications Logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries.  Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications, Inc.  Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.

Forward-Looking Statement

Some of the statements made in this press release are forward looking in nature. These statements are based on management’s current expectations or beliefs. These forward looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3’s control, which could cause actual events to differ materially from those expressed or implied by the statements. The most important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to, the current uncertainty in the global financial markets and the global economy; disruptions in the financial markets that could affect Level 3’s ability to obtain additional financing; as well as the company’s ability to: increase and maintain the volume of traffic on the network; successfully integrate acquisitions; develop effective business support systems; defend intellectual property and proprietary rights; manage system and network failures or disruptions; develop new services that meet customer demands and generate acceptable margins; adapt to rapid technological changes that lead to further competition; attract and retain qualified management and other personnel; and meet all of the terms and conditions of debt obligations. Additional information concerning these and other important factors can be found within Level 3’s filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.