Level 3 Communications, Inc. (NYSE:LVLT, news, filings) today announced that the company’s MyLevel3 customer portal received a Stevie Award for the top telecommunications website in The 2011 American Business Awards announced on the evening of June 20, 2011.
The awards were presented during ceremonies at the Marriott Marquis Hotel in New York City. The ceremonies were hosted by Cheryl Casone of the Fox Business Network and were broadcast nationwide on radio by the Business TalkRadio Network.
The American Business Awards were presented in over 40 categories and governed by a board of distinguished judges and advisors that features many leaders in American business. More than 2,800 entries from organizations of all sizes and in virtually every industry were submitted for consideration. The MyLevel3 portal won the Telecommunications Stevie Award in the Web Site and Blog award category.
The MyLevel3 portal was designed to provide customers with a complete breakdown of service detail in a simplified summary via a portal dashboard homepage, streamlining the navigation of order statuses, billing statements, reports, network tools and informational resources such as an interactive network map. The result is an intuitive, information-rich and straightforward online service experience for customers.
“Level 3 is dedicated to providing its customers with the best service experience possible, and maintaining a cutting-edge portal interface is crucial to this effort,” said Mark Taylor, vice president of Content and Media for Level 3. “The recent enhancements we have made to our customer portal are just the first of many aimed at improving Level 3’s online channels. We are delighted that the MyLevel3 customer portal has been recognized with a Stevie Award and believe it underscores the investments Level 3 has made to continually improve our customers’ service experience.”
More than 200 executives across the country participated in the judging process to determine the Finalists and Stevie Award winners.
To view a demo or for more information on the MyLevel3 customer portal, visit http://www.level3.com/en/Customer-Center/MyLevel3-Customer-Portal.aspx.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
About Level 3 Communications
Level 3 Communications, Inc. (NASDAQ: LVLT) is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network. Level 3 offers a portfolio of metro and long-haul services, including transport, data, Internet, content delivery and voice. For more information, visit www.Level3.com.
© Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications and the Level 3 Communications Logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications, Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.
Some of the statements made in this press release are forward looking in nature. These statements are based on management’s current expectations or beliefs. These forward looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3’s control, which could cause actual events to differ materially from those expressed or implied by the statements. The most important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to: the current uncertainty in the global financial markets and the global economy; a discontinuation of the development and expansion of the Internet as a communications medium and marketplace for the distribution and consumption of data and video; and disruptions in the financial markets that could affect Level 3’s ability to obtain additional financing. Additional factors include, but are not limited to, the company’s ability to: increase and maintain the volume of traffic on its network; develop effective business support systems; manage system and network failures or disruptions; develop new services that meet customer demands and generate acceptable margins; defend intellectual property and proprietary rights; adapt to rapid technological changes that lead to further competition; attract and retain qualified management and other personnel; successfully integrate acquisitions; and meet all of the terms and conditions of debt obligations. Additional information concerning these and other important factors can be found within Level 3’s filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.
Jon Paul McLearyVoice: 720-888-3244
Mark StoutenbergVoice: 720-888-2518