JERICHO, NY, June 28, 2011 – Optimum Lightpath®, a market leader in Ethernet-based communication solutions for New York metropolitan area businesses, today announced that Jefferson Township in New Jersey has consolidated all of its telecommunications services with Optimum Lightpath to reduce costs and management challenges, and improve overall network performance. The switch has resulted in more than $25,000 in annual savings while positioning the Morris County-based township to meet its evolving telecom needs.
Cities, townships and municipalities continue to experience budget crises in the face of increasing tech demands. Jefferson Township, which serves 21,000 residents, saw its telecom network, which included voice service from MetTel and data service from Tellurian Networks, become more expensive and complex to manage while not offering the desired performance. After Police Captain and Director of Communications Eric Wilsusen had consistently positive experiences with Optimum Online in the home and Optimum Business at several remote municipality sites, he turned to Optimum Lightpath to support the needs of the Township’s municipal headquarters.
“Police departments and municipalities are becoming extremely tech reliant, so when something goes down, there’s a panic,” said Wilsusen. “Jefferson Township needed high performance, good value and solid customer support to serve residents and support day to day operations. We found all of this and more in Optimum Lightpath.”
Smooth Operation, Full Control, No Headaches
Jefferson Township upgraded to Optimum Lightpath’s popular Internet Voice Bundle, which offered a 20 mb connection and 50,000 voice minutes. It was also in need of a new phone system to replace its legacy Avaya setup, and found that Optimum Lightpath’s next-generation Hosted Voice service could fulfill its needs with no upfront capital outlay and minimal management required for day to day operation. All services came with one low, flat-rate price for easier budgeting and accounting.
“Jefferson Township is like many other municipalities in that we have personnel that fulfill multiple job roles,” said Wilsusen. “Management of our phone service was becoming extremely complex and time-consuming, which distracted from other critical work that needed to be done. With Optimum Lightpath, the day-to-day management requirements are gone and we have an experienced, helpful customer support staff when we need it.”
As a result of the deployment, Jefferson Township has gained the ability to easily make changes to its phone system via a web-based portal, improved IT department efficiencies and can better provide emergency telecom services.
“Optimum Lightpath has a proven track record of working with counties, cities and townships to help them streamline operations, cut costs and do more with technology for a positive overall economic, business and residential impact,” said Julia McGrath, Senior Vice President of marketing and business development for Optimum Lightpath. “Our government customers know that they can count on Optimum Lightpath to deliver the services they need to thrive with a price that is right and products that transform how they work. We look forward to our continued work with Jefferson Township as it makes plans to extend service to additional buildings throughout the area.”
Optimum Lightpath has selected Jefferson Township as its Customer Spotlight of the Month for June 2011.
About Optimum Lightpath
Optimum Lightpath, a division of Cablevision Systems Corporation (NYSE:CVC, news, filings), is an industry leader in providing advanced Ethernet-based data, Internet, voice, video transport solutions and managed services to businesses across the New York metropolitan area. Optimum Lightpath’s Network is a highly reliable, resilient, and scalable fiber-to-the-business-premises network extending more than 4,400 route miles connecting more than 4,500 fiber-lit locations. Exclusively focused on meeting customer needs in the world’s largest business market for 20 years, Optimum Lightpath has been continually recognized for its high level of customer service. For 13 straight years, the New York State Public Service Commission has given Optimum Lightpath its Commendation of Excellence. Optimum Lightpath has received many industry awards for innovation and leadership. For more information, visit www.optimumlightpath.com.
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