Adds Enhanced Unified Communications Solutions, Improved uCommand™ Self-Service Portal to Fast-Track™ Services Portfolio
FLORHAM PARK, N.J., May 23, 2011 /PRNewswire/ — As part of the ongoing enhancement of its Global Partner Program (GPP) and deepening of relationships with its regional service provider partners, Global Crossing (NASDAQ: GLBC), a leading global IP solutions provider, today announced it is enriching its Fast-Track Services portfolio for service provider customers with the addition of Global Crossing Connect Solutions integrated audio, web and video conferencing services, as well as a newly enhanced uCommand self-service portal.
The newly available unified communications solutions, called Global Crossing Connect Solutions, are a family of applications built on a scalable, standard application programming interface (API) that enables a faster, integrated and seamless collaboration experience. The downloadable applications – Global Crossing Connect Desktop, Global Crossing Connect Mobile and Global Crossing Connect Outlook Add-In – expand how customers can use Global Crossing Ready-Access® and Global Crossing Web Meeting collaboration services.
“Global Crossing Connect Solutions represent a strategic step in our vision to provide a best-in-class collaboration experience for our customers around the world, and reinforces GPP as an industry leading partner program,” said Omar Altaji, Global Crossing’s managing director, Worldwide Carrier Services. “Our global IP-based platform enables us to be an influential player in the development of leading-edge solutions that enhance the way the world works and communicates.”
Global Crossing’s Global Partner Program gives regional service providers the benefits of global reach, service expansion, reduced time-to-market and the ability to build a network or add service capabilities without significant investment. GPP serves more than 70 partners across all regions of the globe, with whom Global Crossing has established more than 160 Network-to-Network Interconnects (NNIs). More than 1,200 enterprise end-customers (global and regional Fortune 1000) are being served by GPP.
Global Crossing Fast-Track Services portfolio combines the business processes, products, services and system tools necessary for service providers to quickly offer their enterprise customers end-to-end global data solutions, backed by consistent and seamless Service Level Agreements (SLAs).
Global Crossing Connect Desktop, Connect Mobile for handheld devices and Connect Outlook Add-In integrate with calendar applications and enable chairpersons and participants to host or join Ready-Access audio and Web Meeting conferences with a single click. Users also can store and bookmark recurring audio conferences, make operator requests, and have the conference automatically connect to them at the start time and access account settings, all from the same location. The Global Crossing conferencing platform is supported by 20 redundant audio conferencing bridges across three continents.
“Conferencing solutions provide additional income potential for our partners through a continuous stream of revenue, allowing service providers to capitalize on fast-growing enterprise demand for bundled audio/web communications,” said Pete Bell, Global Crossing’s recently appointed senior vice president, Global Partner Program. “The GPP Fast-Track product portfolio enables service providers to target new customers or up-sell existing clients, and to minimize customer churn and increase customer loyalty.”
Based on customer input, Global Crossing also has recently expanded its award-winning uCommand customer portal. uCommand is Global Crossing’s online account management tool that gives customers access to network management and services. It gives carrier customers the ability to price extended-reach solutions that complement their on-net services for enterprise clients.
The company recently has broadened the scope of uCommand to support network management capabilities for its EtherSphere™ and Wavelength services. The company also has simplified administrative tasks, such as assigning permissions to and adding customer users, which will speed and ease customers’ abilities to manage their networks through the portal. Global Crossing’s uCommand self-service portal is an integral component of the company’s customer experience initiative and a crucial resource that supports the company’s longstanding commitment to customer satisfaction.
“The broadening and deepening of the product set available under Global Crossing’s Global Partner Program to include unified communication and collaboration services as well as improved uCommand portal functionality enable partners to bring these services to market quickly and cost-effectively to meet their customers’ demands for leading edge global services,” stated Cindy Whelan, principal analyst at Current Analysis for business and wholesale services. “In turn, Global Crossing’s partners augment the service provider’s direct sales efforts, providing another channel for the carrier to acquire market share in the global enterprise service market.”
Global Crossing Fast-Track Services drive incremental revenue for a carrier by helping it provide additional opportunities to enterprise customers that need out-of-region IP-based solutions, such as Internet Protocol Virtual Private Network (IP VPN) service; Ethernet services; Voice over Internet Protocol services; International Private Line; Dedicated Internet Access; and On-Site Support, as well as Collaboration services. As part of Global Crossing Fast-Track Services, Global Crossing provides launch support to carriers, including on-boarding and training, sales collateral and dedicated partner team support, along with the tools necessary to effectively deliver a positive customer experience.
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) is a leading global IP, Ethernet, data center and video solutions provider with the world’s first integrated global IP-based network. The company offers a full range of data, voice, collaboration, broadcast and media services delivered with superior customer service.
Global Crossing provides services to enterprises (including approximately 40 percent of the Fortune 500); government departments and agencies; and 700 carriers, mobile operators and ISPs. It delivers converged IP services to more than 700 cities in more than 70 countries, and has 17 world-class data centers in major business centers around the globe.
Please visit www.globalcrossing.com for more information about Global Crossing.
Website Access to Company Information
Global Crossing maintains a corporate website at www.globalcrossing.com, and you can find additional information about the company through the Investors pages on that website at http://investors.globalcrossing.com. Global Crossing utilizes its website as a channel of distribution of important information about the company. Global Crossing routinely posts financial and other important information regarding the company and its business, financial condition and operations on the Investors web pages.
Visitors to the Investors web pages can view and print copies of Global Crossing’s SEC filings, including periodic and current reports on Forms 10-K, 10-Q, 8-K, and in respect of GCUK’s Forms 20-F and 6-K, as soon as reasonably practicable after those filings are made with the SEC. Copies of the charters for each of the standing committees of Global Crossing’s Board of Directors, its Corporate Governance Guidelines, Ethics Policy, press releases and analysts presentations are all available through the Investors web pages.
Please note that the information contained on any of Global Crossing’s websites is not incorporated by reference in, or considered to be a part of, any document unless expressly incorporated by reference therein.
IMPORTANT INFORMATION FOR INVESTORS AND STOCKHOLDERS
This communication shall not constitute an offer to sell or the solicitation of an offer to buy any securities or a solicitation of any vote or approval. The proposed amalgamation between Level 3, Inc. (“Level 3”) and Global Crossing Limited (“Global Crossing”) announced on April 11, 2011 will be submitted to the stockholders of Level 3 and the stockholders of Global Crossing for their consideration. Level 3 and Global Crossing will file a registration statement on Form S-4, a joint proxy statement/prospectus and other relevant documents concerning the proposed transaction with the SEC. Level 3 and Global Crossing will each provide the final joint proxy statement/prospectus to its respective stockholders. Investors and security holders are urged to read the registration statement and the joint proxy statement/prospectus and any other relevant documents filed with the SEC when they become available, as well as any amendments or supplements to those documents, because they will contain important information about Level 3, Global Crossing and the proposed transaction. Investors and security holders will be able to obtain a free copy of the registration statement and joint proxy statement/prospectus, as well as other filings containing information about Level 3 and Global Crossing free of charge at the SEC’s Web Site at http://www.sec.gov. In addition, the joint proxy statement/prospectus, the SEC filings that will be incorporated by reference in the joint proxy statement/prospectus and the other documents filed with the SEC by Level 3 may be obtained free of charge by directing such request to: Investor Relations, Level 3, Inc., 1025 Eldorado Boulevard, Broomfield, Colorado 80021 or from Level 3’s Investor Relations page on its corporate website at http://www.level3.com/ and the joint proxy statement/prospectus, the SEC filings that will be incorporated by reference in the joint proxy statement/prospectus and the other documents filed with the SEC by Global Crossing be obtained free of charge by directing such request to: Global Crossing by telephone at (800) 836-0342 or by submitting a request by e-mail to glbc@globalcrossing.com or a written request to the Secretary, Wessex House, 45 Reid Street, Hamilton HM12 Bermuda or from Global Crossing’s Investor Relations page on its corporate website at http://www.globalcrossing.com.
Level 3, Global Crossing and their respective directors, executive officers, and certain other members of management and employees may be deemed to be participants in the solicitation of proxies in favor of the proposed transactions from the stockholders of Level 3 and from the stockholders of Global Crossing, respectively. Information about the directors and executive officers of Level 3 is set forth in the proxy statement on Schedule 14A for Level 3’s 2011 Annual Meeting of Stockholders, which was filed with the SEC on April 4, 2011 and information about the directors and executive officers of Global Crossing is set forth in the proxy statement for Global Crossing’s 2011 Annual General Meeting of Shareholders, which was filed with the SEC on April 29, 2011. Additional information regarding participants in the proxy solicitation may be obtained by reading the joint proxy statement/prospectus regarding the proposed transaction when it becomes available.
This press release contains statements about expected future events and financial results that are forward looking and subject to risks and uncertainties that could cause the actual results to differ materially, including: the failure to occur of any condition to the closing of the acquisition of Global Crossing by Level 3 and uncertainties as to the timing of the closing; the failure to achieve or any delay in achieving expected synergies and other financial benefits from the acquisition; changes in Global Crossing’s risk profile resulting from the acquisition; limitations on Global Crossing’s financial and operational flexibility that arise under the covenants in the amalgamation agreement that could restrict it from taking advantage of opportunities to strategically enhance its business or improve its capital structure; delays or reductions in purchases from Global Crossing by customers because of their perceived uncertainty about its ability to meet their needs after closing of the acquisition; disruptions in Global Crossing’s business due to current and prospective employees experiencing uncertainty about their future roles with the company and the diversion of their time and attention from ongoing business operations; Global Crossing’s history of substantial operating losses and the fact that, in the near term, funds from operations will not satisfy cash requirements; the availability of future borrowings in an amount sufficient to pay Global Crossing’s indebtedness and to fund its other liquidity needs; legal and contractual restrictions on the inter-company transfer of funds by Global Crossing’s subsidiaries; Global Crossing’s ability to continue to connect its network to incumbent carriers’ networks or maintain Internet peering arrangements on favorable terms; the consequences of any inadvertent violation of Global Crossing’s Network Security Agreement with the U.S. Government; increased competition and pricing pressures resulting from technology advances and regulatory changes; competitive disadvantages relative to competitors with superior resources; political, legal and other risks due to Global Crossing’s substantial international operations; risks associated with movements in foreign currency exchange rates; risks related to restrictions on the conversion of the Venezuelan bolivar into U.S. dollars and to the resultant buildup of a material excess bolivar cash balance, which is carried on Global Crossing’s books at the official exchange rate, attributing to the bolivar a value that is significantly greater than the value that would prevail on an open market; potential weaknesses in internal controls of acquired businesses, and difficulties in integrating internal controls of those businesses with Global Crossing’s own internal controls; exposure to contingent liabilities; and other risks referenced from time to time in Global Crossing’s filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Richard Larris
+ 1 973 937 0153
Richard.Larris@globalcrossing.com
Paula Vivo
Latin America
+ 55 11 3957 2424
Paula.Vivo@globalcrossing.com
Michael Schneider
UK and Europe
+44 1270 534204
Michael.Schneider@globalcrossing.com
Analysts/Investors Contact
Mark Gottlieb
+ 1 800 836 0342
glbc@globalcrossing.com
GEN/PR1
SOURCE Global Crossing
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