Moving to E-Billing Has Helped Verizon Customers Eliminate More Than 290 Tons of Paper Yearly, While Improving Operational and Cost Efficiencies
April 20, 2011
BASKING RIDGE, N.J. – As business customers continue to turn to Verizon for a wide range of communications and IT solutions to drive better outcomes, they are finding a strong environmental partner in the process.
For example, by choosing Verizon’s e-billing solutions, International Specialty Products Inc. has been able to transition a majority of its invoices to online billing. As a result, ISP has eliminated more than 80 of its invoices each month, improving its operational and cost efficiencies.
Typically, an enterprise’s monthly telecommunications bill can fill many boxes with paper, and consume significant amounts of energy as bills are transported from one location to another. By reducing paper and associated transportation, Verizon’s customers are able to reduce their carbon footprints while streamlining business procedures. Moving to e-billing has helped Verizon customers eliminate more than 290 tons of paper yearly.
“As a leading global supplier of specialty chemicals and performance-enhancing products for an array of industries around the world, ISP is utilizing the e-billing solution to not only control costs, but also to reduce paper consumption and the amount of CO2 emitted during the traditional billing transportation process,” said Eileen Bostonian, telecommunications billing analysis and coordinator at ISP. “By working with Verizon, we have leveraged their e-billing solution to help enhance the efficiency of our business operations while simultaneously reducing our carbon footprint.”
For each of its customer’s billing accounts that have been converted to paperless billing, Verizon has donated funds to the American Forest’s Global Releaf program. Through this initiative, more than 100,000 trees have been planted since 2007, with 70,000 planted in 2010 alone.
“Paperless bills are more useful to our customers in terms of both business and green benefits,” said Mark Chodoronek, executive director of Verizon’s e-commerce and digital customer enablement. “In addition to meeting their environmental goals, companies like ISP can make more informed decisions about their communications and information technology spending by analyzing billing data in a user-friendly digital format.”
Verizon’s e-billing solution makes monthly bills more useful to its customers — from security and ease of use, to streamlining operations efficiencies and increasing productivity. The e-billing solution also enables customer to efficiently analyze data and create reports, and to have access to Verizon’s Global Billing report, which is available in 10 languages.
Verizon provides e-billing solutions via the Verizon Enterprise Center, its award-winning online customer portal where customers can provision, manage, order and pay bills for their wireline and wireless services. The online tool, available via secure access 24/7, offers a host of applications that support a full business life cycle and enable businesses to save time, control costs and manage communications services. A virtual tour of the Verizon Enterprise Center is available here.
Verizon is a global leader in driving better business outcomes for enterprises and government agencies. Verizon delivers integrated IT and communications solutions via its high-IQ global IP and mobility networks to enable businesses to securely access information, share content and communicate. Verizon is rapidly transforming to a cloud-based “everything-as-a-service” delivery model that will put the power of enterprise-class solutions within the reach of every business. Find out more at www.verizonbusiness.com
International Specialty Products Inc. (ISP) is a leading global supplier of specialty chemicals and performance enhancing products for a wide variety of personal care, pharmaceutical, beverage and industrial applications. ISP produces more than 500 specialty chemicals, which it markets and sells worldwide. The company’s headquarters is located in Wayne, New Jersey, USA.
Verizon Communications Inc. (NYSE, NASDAQ:VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to mass market, business, government and wholesale customers. Verizon Wireless operates America’s most reliable wireless network, serving more than 93 million customers nationwide. Verizon also provides converged communications, information and entertainment services over America’s most advanced fiber-optic network, and delivers innovative, seamless business solutions to customers around the world. A Dow 30 company, Verizon employs a diverse workforce of more than 195,000 and last year generated consolidated revenues of $106.6 billion. For more information, visit www.verizon.com
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