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Press Release -- April 12th, 2011
Source: Huawei

Huawei Enabling Telcos with Managing Quality of Experience

[Dubai, United Arab Emirates, 12 April, 2011] Huawei, a leader in providing next-generation telecommunication network solutions for operators around the world, recently presented the latest innovative solutions in the area of Managed Services (MS) at the fourth Informa annual event “Managed Services for Growth Markets 2011” in Dubai.

The event brought together more than 200 professionals and experts representing more than 20 regional Telco service providers, leading global telecom vendors, and industry analysts.

The Huawei presentation entitled “Going Beyond Traditional Managed Services” provided the audience with a glance at new trends to reduce TCO, yet more importantly the evolution route for next-generation managed services to support evolving technologies and network convergence, with the subscribers’ quality of experience as one of the focal points.

Huawei has extensive experience in this area, having carried out 170 managed services projects worldwide, and is leading such evolving services in the Middle East region. The most recent MS contract in the Middle East was awarded to Huawei by the fastest growing mobile communications and technology provider in the Kingdom of Saudi Arabia: Etihad-Etisalat (Mobily), where Mr. Ashraf Ismail M. Ibrahim, Mobily Sr. Vice President – O&M stated: “Huawei is a strategic partner for Mobily. We partner together to implement innovative ideas to improve customer satisfaction, assure the quality of the experience and optimize OPEX”.

Speaking on the prospects of managed services, Xia Chaojie, vice president of Huawei Middle East Delivery & Services, said: “The region’s Telco service providers are facing incessant demand for best-in-class services based on ICT convergence, and Huawei’s innovative and customized solutions are a consistent choice to support the Telco’s network transformation by providing the subscribers with the best quality of experience enabled with Huawei’s service strategy C.A.R.E. (Collaboration, Agility, Reduction, and Enhancement) and giving operational excellence to all our partners”.

The global forecast for managed services in 2011 is set to increase to more than $20 billion according to Technology Business Research Inc.

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