Level 3 Communications, Inc. (NASDAQ: LVLT) today announced that it has received the ATLANTIC-ACM 2011 Best in Class Award for Sales Representatives, based on a survey of U.S. Long Haul Wholesale carrier customers. The award recognizes Level 3's significant strides in delivering an exceptional experience to its wholesale customers.
The award is based on the ATLANTIC-ACM 2011 Wholesale Carrier Report Card study, which compiles market-wide wholesale customer feedback via online surveys. The Sales Representative category includes two separate scores: professionalism and proactive selling.
"Level 3 has made it clear that they are focused on understanding the needs of their customers, and the data suggests they are succeeding. Over only a few short years Level 3 has gone from being middle of the pack to an industry leader in key customer-facing characteristics like sales reps and customer service,” said Fedor Smith, President of ATLANTIC-ACM.
"The fact that this recognition was chosen by our customers makes this award particularly meaningful,” said Andrew Crouch, president of Sales for Level 3. “Level 3 sales representatives are extremely tuned in to what customers need today and what they need to be prepared for down the line. This best-in-class award truly reflects our commitment to delivering the ingenuity, agility and integrity that wholesale carriers want, and we’re honored to receive this recognition from our customers.”
ATLANTIC-ACM presented the award to Level 3 at the Comptel conference in Las Vegas.
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry and long-term planning. For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.
For more information on Level 3’s advanced network and service offerings, visit www.level3.com.
About Level 3 Communications
Level 3 Communications, Inc. (NYSE:LVLT, news, filings) is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network. Level 3 offers a portfolio of metro and long-haul services, including transport, data, Internet, content delivery and voice. For more information, visit www.Level3.com.
© Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications and the Level 3 Communications Logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications, Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.
Some of the statements made in this press release are forward looking in nature. These statements are based on management’s current expectations or beliefs. These forward looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3’s control, which could cause actual events to differ materially from those expressed or implied by the statements. The most important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to: the current uncertainty in the global financial markets and the global economy; a discontinuation of the development and expansion of the Internet as a communications medium and marketplace for the distribution and consumption of data and video; and disruptions in the financial markets that could affect Level 3’s ability to obtain additional financing. Additional factors include, but are not limited to, the company’s ability to: increase and maintain the volume of traffic on its network; develop effective business support systems; manage system and network failures or disruptions; develop new services that meet customer demands and generate acceptable margins; defend intellectual property and proprietary rights; adapt to rapid technological changes that lead to further competition; attract and retain qualified management and other personnel; successfully integrate acquisitions; and meet all of the terms and conditions of debt obligations. Additional information concerning these and other important factors can be found within Level 3’s filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.
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Mark StoutenbergVoice: 720-888-2518