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Press Release -- February 22nd, 2011
Source: Acme Packet
Tags: Exchange, Expansion, VoIP

Acme Packet powers expansion of Super Broadband Networks’ hosted VoIP service

Net-Net session border controllers extend IP PBX interoperability, security and service assurance for Thai service provider

BEDFORD, MA, February 22, 2011
— Acme Packet® (NASDAQ: APKT), the leader in session border control solutions, today announced that Thailand’s Super Broadband Network Co., Ltd. (SBN) has deployed additional Acme Packet Net-Net® session border controllers (SBCs) as part of an expansion of its popular DataTalk service. DataTalk is a hosted VoIP service that enables local, international and private branch interconnect calling via SIP trunks connected to SBN via its leased and broadband access network. Acme Packet’s SBCs are used at SBN’s access and interconnect borders to deliver high quality of service, secure SBN’s service infrastructure and extend its services to a wide variety of enterprises and consumer subscribers.

An Acme Packet customer since 2008, SBN operates under the auspices of Thailand’s National Telecommunications Commission (NTC) and is largely held by Advanced Info Services Plc, the number one mobile operator in Thailand. SBN markets fixed line and mobile services to both businesses and consumers. Its DataTalk service is marketed to small, medium and large enterprises. More than 30 organizations across Thailand are currently using the service, which SBN expects to extend to home users beginning in 2011.

“Acme Packet’s SBCs enhance the performance and reliability of our services, which has translated to higher customer satisfaction and growth,” said Prayut Thepmangkorn, AVP of Engineering at SBN. “As we extend our DataTalk VoIP service to the consumer market, we will continue to leverage Acme Packet to provide critical functionality to our service delivery network.”

SBN’s recent SBC deployment is extending the reach of the DataTalk service to a wider audience by addressing interoperability challenges that exist between enterprises whose IP PBXs support dissimilar VoIP signaling protocols. The Net-Net SBCs interwork H.323 and SIP signaling, making DataTalk available to a wider enterprise audience. So that its customers receive high service reliability and quality, SBN has deployed high availability (HA) pairs of Net-Net SBCs, which utilize advanced DoS/DDoS protection to secure SBN’s service infrastructure against threats such as session overloads and protocol fuzzing attacks. The Net-Net SBCs also load balance session traffic among SBN’s softswitches, helping to optimize SBN’s network performance and service availability.

SBN is also using its Net-Net SBCs to monitor and aggregate QoS statistics and call usage data for each DataTalk customer. The SBCs generate call detail records that SBN uses to provide its customers detailed service and quality level reporting.

“SBN’s growth exemplifies the worldwide shift to end-to-end IP communications and, in particular, the increasing use of SIP trunking services by enterprises,” said Dino Di Palma, vice president of worldwide sales and business development for Acme Packet. “Our SBCs deliver the functionality needed by growing service providers such as SBN to offer a range of IP services without sacrificing security, reliability or quality.”

About Acme Packet

Acme Packet (NASDAQ: APKT), the leader in session border control solutions, enables the trusted, first-class delivery of next-generation voice, data and unified communications services and applications across IP networks. Our Net-Net product family fulfills demanding security, service assurance and regulatory requirements in service provider, enterprise and contact center networks. Based in Bedford, Massachusetts, Acme Packet designs and manufactures its products in the USA, selling them through over 140 reseller partners worldwide. More than 1,300 customers in 105 countries have deployed over 11,000 Acme Packet systems, including 90 of the top 100 service providers and 30 of the Fortune 100. For more information visit
Acme Packet, Inc. Safe Harbor Statement
Statements contained herein that are not historical fact may be forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may relate, among other things, to our position in the session border control market, our expected financial and operating results, our ability to establish and maintain intellectual property rights, our ability to build and grow Acme Packet, the benefits and advantages of our products, including any enhancements or new features, services and programs, and our ability to achieve our goals, plans and objectives. Such forward-looking statements do not constitute guarantees of future performance and are subject to a variety of risks and uncertainties that could cause our actual results to differ materially from those anticipated. These include, but are not limited to: difficulties in growing our customer base, difficulties leveraging market opportunities, difficulties providing solutions that meet the needs of customers, poor product sales, long sales cycles, difficulty developing new products, difficulty in relationships with vendors and partners, higher risk in international operations, difficulty managing rapid growth, and increased competition. Additional factors that could cause actual results to differ materially from those projected or suggested in any forward-looking statements are contained in our recent filings with the Securities and Exchange Commission, including those factors discussed under the caption “Risk Factors” in such filings.

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