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Press Release -- January 11th, 2011
Tags: Equipment, Video

TELUS deploys GENBAND converged application server to deliver next generation voice services

GENBAND technology enables TELUS to offer more efficient and collaborative communication services to its Canadian business customers

Frisco, TX, January 11, 2011 – GENBAND today announced that TELUS will deploy GENBAND’s A2™ Converged Application Server across its Canadian network to provide business customers with the next-generation of voice, unified communications (UC) and collaboration services.

“At TELUS we are committed to providing Canadian businesses with the communication tools to help them optimize their core business,” said Fawad Shaikh, director, TELUS business products and services. “GENBAND’s A2 platform allows us to introduce new capabilities to our valued business wireline and wireless customers, such as the extension of hosted voice services to our Microsoft-powered Unified Communications offering.”

GENBAND’s A2 equips TELUS to offer a variety of IP business communication services including:

  • UC services that combine voice, video, email, conferencing, presence and mobility applications onto a single, converged IP network
  • PC-based soft client and call control capability that provides users the ability to handle calls, view call logs, manage voicemail and send and receive texts from their PC
  • Customized web portal application that enables businesses to create and manage communications services via a personalized Web application
  • Integrated multimedia collaboration that launch audio, video, and web conferencing capabilities on-demand
  • Fixed mobile convergence features that enhance mobile devices as “extensions” of an existing business communications service

“We are very pleased to support TELUS’ efforts to deliver advanced IP communication services to Canadian businesses of all sizes,” said Pablo Gargiulo, President of Global Sales, GENBAND. “GENBAND’s A2 and C20 softswitch solutions allow TELUS to strengthen its capabilities by integrating telephony and desktop IP applications for their business customers without the burden of purchasing, installing and managing premise-based CPE equipment.”

TELUS currently utilizes GENBAND’s market-leading C20™ Converged Softswitch across its network. Combining GENBAND’s A2 and C20 allows TELUS to deliver advanced IP capabilities while simultaneously supporting legacy Centrex and Time Division Multiplexing (TDM) equipment. This enables customers to maximize the value of their existing telephony investments and migrate their network to IP in a phased approach. It also allows TDM business users to enjoy advanced IP services without having to switch or replace their existing business line.

GENBAND’s A2 is being deployed throughout the TELUS network with multiple C20 softswitches in a centralized configuration, which helps to lower the cost of deploying Session Initiation Protocol (SIP) services by leveraging the same OSS back-office, operations, administration and management as the C20.

GENBAND is a global leader of IP infrastructure and application solutions, enabling fixed, mobile and cable service providers around the world to evolve communications networks through IP innovation. The Company offers market-leading Switching, Applications, Networking and Service solutions, with products deployed in over 600 customer networks spanning more than 80 countries. GENBAND is headquartered in Frisco, Texas, and has operations in 50 countries. To learn more, visit us on the web at
GENBAND, the GENBAND logo and icon are trademarks of GENBAND.

TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.7 billion of annual revenue and 12.1 million customer connections including 6.9 million wireless subscribers, 3.8 million wireline network access lines, 1.2 million Internet subscribers and 266,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video.

In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $185 million to charitable and not-for-profit organizations and volunteered 3.5 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.
For more information about TELUS, please visit

Kim Lee

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