Company Upgrades Network Performance and Route Diversity Guarantees
FLORHAM PARK, N.J., Jan. 17, 2011 /PRNewswire/ — In order to meet the growing demand for more flexible options in wavelength services capacity, Global Crossing (NASDAQ: GLBC), a leading global IP solutions provider, today announced that it has upgraded the terrestrial capacity of its Wavelength Service to 40 Gigabits per second (Gbps). The company also is now offering benchmark-setting network performance service level agreements (SLAs) and a new route diversity planning service.
The capacity upgrade is being implemented on terrestrial routes in North America, Europe and the UK to address the increasing market demand for bandwidth-intensive applications, such as telepresence, business continuity, data center virtualization, video on demand, video surveillance and Voice over Internet Protocol. Global Crossing’s new service is designed to deliver 40 Gbps services in both core and edge sites.
“As enterprise, carrier and government applications consume additional bandwidth, Global Crossing recognizes the value of giving customers the added end-to-end capacity they need to meet this growing demand and to help them effectively scale their bandwidth requirements,” said John Dobbins, vice president of Transport and Infrastructure Product Management at Global Crossing. “Our enhanced network performance and route diversity guarantees improve network resiliency and increase service level agreements, while giving customers more control and flexibility to address ever-changing network and business dynamics.”
Global Crossing also is now offering comprehensive network performance SLAs for “propagation delay” on wavelengths. Propagation delay is the round-trip time required for a signal to travel the distance between two Global Crossing points of presence. These network performance SLAs are important to customers because they give them a measurable assurance that their business-critical data is delivered in a timely manner. They also raise the bar for industry practices, which do not typically offer SLAs for propagation delay on wavelength services. By establishing this industry benchmark, Global Crossing continues to illustrate its commitment to delivering premium customer experiences through its “Seven Touch Points of Customer Excellence” framework.
In addition, Global Crossing now provides a diversity planning service to give customers the ability to assign alternate, redundant routes that assure maximum uptime for their data traffic. This new wavelength service enables customers to stipulate a specific route for wavelength circuits. It also provides assurances that routing will not be changed without a customer’s agreement and allows customers to create multiple diversity scenarios that include circuits provided by other service providers, as well as Global Crossing.
“Recent demand for higher speed 40G and 40GigE services is a natural progression from today’s mid-speed wavelength services driven by a wave of bandwidth intensive applications,” stated Dan O’Connell, research director at Gartner. “The surge in video and consumer-based Internet content, 4G wireless applications, and new mega data center deployments drive robust demand for higher speed wavelength services at both the wholesale and enterprise level of global ICT market.”
Wavelength services are ideal for large enterprises, as well as Internet service providers, international and domestic carriers, and competitive local exchange carriers that require high-speed, unprotected, point-to-point capacity. Global Crossing Wavelength Service can be used to complete a SONET/SDH ring, gain access to a market where capacity requirements do not justify a dark fiber investment, or provide a temporary solution while dark fiber routes are planned and constructed.
Global Crossing Wavelength Service is offered at speeds of 1 GigE, 2.5 Gbps, 10 Gbps, 10 GigE and now at 40 Gbps. Wavelength services provide customers the freedom and flexibility to manage their own data network. Wavelengths are part of Global Crossing’s complete wide area network and transport solutions portfolio that also includes Private Lines, EtherSphere™, Ethernet Wide Area Network (WAN) transport and IP Virtual Private Network WAN services.
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) is a leading global IP and Ethernet solutions provider with the world’s first integrated global IP-based network. The company offers a full range of data, voice and collaboration services with an industry leading customer experience and delivers service to approximately 40 percent of the Fortune 500, as well as to 700 carriers, mobile operators and ISPs. It delivers converged IP services to more than 700 cities in more than 70 countries around the world.
Please visit www.globalcrossing.com for more information about Global Crossing.
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