MANCHESTER, N.H. (January 11, 2011) – FairPoint customers throughout New Hampshire are getting a new voice mail system, one that offers improved features on a new next-generation voice mail platform.
FairPoint began rolling out the new voice mail system this month, starting with Exeter, Newport, Milford and Hampton customers. Voice mail users in Derry, Salem, Manchester and Nashua will be moved to this new platform shortly. The transition to the new system will continue community by community over the next five weeks.
“This new IP-based voice mail platform improves current features right off the bat and allows for future ‘bells and whistles,’” said Teresa Rosenberger, New Hampshire state president for FairPoint.
FairPoint customers will receive instructions for the new voice mail system by mail, which includes a user’s guide, followed by voice mail broadcast messages as the transition date approaches.
Duplicate user guides for home and business voice mail customers are available online at: http://www.fairpoint.com/northern_ne/support.jsp. Additional questions can be answered by FairPoint representatives by calling 866-984-2001 (home) or 866-984-3001 (business).
FairPoint Communications, Inc. is an industry leading provider of communications services to communities across the country. Today, FairPoint owns and operates local exchange companies in 18 states offering advanced communications with a personal touch, including local and long distance voice, data, Internet, television and broadband services. Learn more at www.FairPoint.com.