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Press Release -- December 20th, 2010
Source: TW Telecom
Tags: Ethernet, VoIP

tw telecom and NORAD Use Cutting-edge Technologies and High-Bandwidth Networks to Track Santa Claus

– tw telecom voice communications services at NORAD lets families monitor Santa Claus’s movements via the annual “NORAD Tracks Santa” program

COLORADO SPRINGS, Colo. – December 20, 2010 – tw telecom (NASDAQ:
TWTC), a leading provider of managed voice, Internet and data networking solutions for businesses, today announced it is again partnering with the North American Aerospace Defense Command (NORAD) in Colorado Springs, Colo., to help track Santa Claus as he travels the globe delivering toys to boys and girls around the world this Christmas Eve.

“For more than a half century, trackers at the ‘NORAD Tracks Santa’ Operations
Center in Colorado Springs, Colo., have monitored Santa’s movements and relayed them to the tens of thousands of curious children that called inquiring about Santa’s whereabouts,” said Joyce Creech, the NORAD Tracks Santa project lead. “With so many families relying on us to track Santa, it is critical that our communications partners be able to accommodate the enormous demands. We’re pleased that tw telecom can provide us with the necessary resources to manage the calls we are expecting.”

“NORAD and Peterson Air Force Base utilize tw telecom’s local voice services for critical communications and we’re glad to participate in the ‘NORAD Tracks Santa’ program again this year,” said Rick Corbett, vice president and general manager of tw telecom in Colorado. “Our technicians will be on 24-hour alert to work closely with the NORAD and Petersen Air Force Base Task Force to ensure seamless communications so every child that calls the ‘NORAD Tracks Santa’ hotline receives the most up-to-date information on Santa’s location.”

To track Santa, families can call 1-877-Hi-NORAD (1-877-446-6723), or visit the “NORAD Tracks Santa” Web site at The web site provides information in seven languages – English, Spanish, French, Italian, German, Japanese and Chinese – and beginning December 24th, families can track Santa’s journey and see his exact location using the Google Earth link. Families can also follow Santa on Facebook and Twitter.

About tw telecom
tw telecom holdings inc., a unit of tw telecom inc., headquartered in Littleton, Colo., provides managed network services, specializing in Ethernet and transport data networking, Internet access, local and long distance voice, VoIP, VPN and security, to enterprise organizations and communications services companies throughout the U.S., and globally. As a leading provider of integrated and converged network solutions, tw telecom delivers customers overall economic value, quality, service, and improved business productivity. Please visit for more information.

NORAD is a bi-national United States and Canada organization charged with the missions of aerospace warning, aerospace control, and maritime warning in the defense of North America.


Pat Mulcahy

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