FOR IMMEDIATE RELEASE: NOVEMBER 8, 2010
Florham Park, N.J. – Applying the value of its network reach, its products and its people, Global Crossing (NASDAQ: GLBC), a leading global IP solutions provider, today announced that it is providing Office Depot (NYSE: ODP), a leading global provider of office products and services, a strategic Multi-Protocol Label Switching (MPLS) network that supports data and voice services to more than 100 Office Depot warehouse distribution centers and large customer sites in the U.S., Europe, China and Israel.
The three-year, multi-million dollar contract supplies Office Depot with a strategic alternative network, in addition to their existing service provider, that provides them the benefits of Global Crossing’s Internet Protocol MPLS infrastructure to streamline communications among key Office Depot locations around the world. Global Crossing also deployed a flexible usage-based billing model for Office Depot that helps the customer manage the network throughput more efficiently and cost effectively.
“Global Crossing’s out-of-the-box thinking and approach to our needs convinced us that they were the right choice for Office Depot,” said Bert Bertagna, senior director of Global IT for Office Depot. “We appreciate the flexibility they showed and are now benefiting from the cost savings and reliability the Global Crossing MPLS network provides us.”
“We are pleased Office Depot chose us to implement a strategic network that complements its business needs,” said Neil Barua, managing director for North America at Global Crossing. “It’s critical to our success that Global Crossing shows its customers how dedicated we are to earning their trust and business by devising creative solutions for them.”
Global Crossing employs a disciplined, global go-to-market structure in its approach to Customer Excellence. The company’s “Seven Touch Points of Customer Excellence” is a methodical framework that delivers exceptional customer support and value in every aspect of the customer-company relationship. The touch points are quote, order, service delivery, billing and payment, service assurance, inventory management, and account service.
Global Crossing is a Tier 1 global Internet provider. Its global, fully meshed IP MPLS network provides unrivaled reach with state-of-the-art flexibility and availability.
ABOUT OFFICE DEPOT
Every day, Office Depot is Taking Care of Business for millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides products and services to its customers through 1,598 worldwide retail stores, a dedicated sales force, top-rated catalogs and a $4.2 billion e-commerce operation. Office Depot has annual sales of approximately $12.1 billion, and employs about 41,000 associates around the world. The Company provides more office products and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 53 countries.
Office Depot’s common stock is listed on the New York Stock Exchange under the symbol ODP and is included in the S&P 500 Index. Additional press information can be found at: http://mediarelations.officedepot.com .
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) is a leading global IP and Ethernet solutions provider with the world’s first integrated global IP-based network. The company offers a full range of data, voice and collaboration services with an industry leading customer experience and delivers service to approximately 40 percent of the Fortune 500, as well as to 700 carriers, mobile operators and ISPs. It delivers converged IP services to more than 700 cities in more than 70 countries around the world.
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CONTACT GLOBAL CROSSING:
+ 1 973 937 0417
+ 55 11 3957 2424
+ 1 800 836 0342