Huntsville, Ala., November 22, 2010 – ITC^DeltaCom, Inc. (OTC: ITCD.OB), a leading provider of integrated communications services to customers in the southeastern United States, today announced a smartphone-friendly interface for DeltaviewSM, its customer account management portal.
“We continue to refine Deltaview by adding the features and functionality requested by customers,” said Tom Fabbricatore, Deltacom’s Chief Information Officer. “Combining order processing and service management capabilities into a single, easy to use, self-service tool helps streamline their businesses. Optimizing Deltaview for wireless use is ideal for those who like to manage their account on the go,” said Fabbricatore.
Deltaview is a comprehensive web-based account management tool that enables customers to electronically interact with Deltacom. The portal complements Deltacom’s US-based customer care center, delivering simple, streamlined processes that improve efficiencies for customers who prefer to manage and monitor their communications services online. The new Deltaview mobile application enables access via smartphones and provides a mobile-friendly interface for completing transactions such as service ticket management, toll-free reroute, line feature management, bill payment, account balances and more on smaller wireless screens.
Deltaview is available free of charge to all Deltacom customers. To learn more, register or view a video demo, visit www.deltacom.com/account.
ABOUT ITC^DELTACOM, INC.
ITC^DeltaCom, Inc., headquartered in Huntsville, Alabama, provides, through its operating subsidiaries, integrated telecommunications and technology services to businesses and other communications providers in the southeastern United States. ITC^DeltaCom has a fiber optic network spanning approximately 16,428 route miles, and offers a comprehensive suite of voice and data communications services, including local, long distance, broadband data, Internet connectivity, wireless voice and data services, and customer premises equipment. ITC^DeltaCom is one of the largest competitive telecommunications providers in its primary eight-state region. For more information, visit ITC^DeltaCom’s web site at www.deltacom.com.
Investor Contact:
Richard E. Fish
Chief Financial Officer
256-382-3827
richard.fish@deltacom.com
Media Contact:
Pam O’Connor
Public Relations Manager
877-473-2996
pamela.oconnor@deltacom.com
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