Huntsville, Ala., September 1, 2010 – ITC^DeltaCom, Inc. (OTC: ITCD.OB), a leading provider of integrated communications services to customers in the southeastern United States, today announced the successful addition of 100 new agents to its innovative Exclusive Agent program launched in February of this year. The new program promotes success by providing an end-to-end agent support model, coupled with a unique up front compensation plan.
“Deltacom has supported me every step of the way, from my initial on-boarding and training to creative customer solutions and my first customer install,” said Tom Willingham, Data House, Inc. “Since signing up as an Exclusive Agent in May, I have seen a substantial positive impact to my business by joining the Deltacom family. It is by far one of the best business decisions I made in the past year.”
The Deltacom program has taken the unique approach to combine upfront commissions with no quota commitment, facilitating its agents to grow their business while retaining the autonomy of their own companies. By participating in the program, Value Added Resellers, individual sales professionals, equipment vendors and integrators become full service telecommunications consultants by bundling Deltacom services with their own offerings.
“The Deltacom program has truly been a win/win for both me and my company. I can provide a more complete solution set to my clients, while partnering with a carrier who values customer care as strongly as I do,” said Elisha Dudney, Selectel Communications. “The upfront commission payments have helped me invest in other areas of my company, allowing me to grow my business more quickly.”
The Deltacom program has surpassed initial company expectations, putting it in an excellent position to potentially add new qualified agents in the Southeast. The program is continually enhanced through agent feedback; recently launched elements include updated training, new pricing plans, promotions and Web-based customer management tools.
“We are very pleased with the initial results of the Exclusive Agent Program,” said Ken Royer, Vice President of Alternate Channels at Deltacom. “We have forged strong partnerships with our new agents, while building a solid foundation for future program expansion.”
Deltacom continues to recruit additional Exclusive Agents to its new program. For more information, visit http://www.deltacom.com/partner_agent.html.
ABOUT ITC^DELTACOM, INC.
ITC^DeltaCom, Inc., headquartered in Huntsville, Alabama, provides, through its operating subsidiaries, integrated telecommunications and technology services to businesses and other communications providers in the southeastern United States. ITC^DeltaCom has a fiber optic network spanning approximately 12,483 route miles, and offers a comprehensive suite of voice and data communications services, including local, long distance, broadband data, Internet connectivity, wireless voice and data services, and customer premises equipment. ITC^DeltaCom is one of the largest competitive telecommunications providers in its primary eight-state region. For more information, visit ITC^DeltaCom’s web site at www.deltacom.com.
Investor Contact:
Richard E. Fish
Chief Financial Officer
256-382-3827
richard.fish@deltacom.com
Media Contact:
Jessica Paire
Director, Marketing
877-473-2996
Jessica.paire@deltacom.com
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