Portland, Ore. – Aug. 3, 2010 – Integra Telecom Inc., an integrated communications provider for business, has promoted Rob Smith to chief information officer. In his new role, Smith is responsible for all information technology systems and reports directly to Jim Huesgen, president of Integra Telecom.
Most recently, Smith served as senior vice president of Integra Telecom of Arizona where he directed the company’s operations, customer services and new business development throughout the company’s Arizona markets. Previously, Smith was Integra’s vice president of customer care for Oregon.
“Rob has been a key contributor to Integra’s leadership team for years and will serve the company well as chief information officer,” said Huesgen. “Rob understands the systems and technologies that Integra relies on to deliver reliable service to our business customers, and will ensure that our employees have the systems they need to deliver the unique, personalized customer service experience that our customers have come to expect.”
Smith has more than 25 years of telecommunications and management experience, including 10 years of leadership at Integra Telecom. His tenure with the company also includes four years as vice president of information technology and chief information officer. Before joining Integra, Smith worked as director of information services and director of plant systems for CenturyTel in Vancouver, Wash.
Smith graduated from the University of Idaho with a Bachelor of Science.
About Integra Telecom
Integra Telecom Inc. provides integrated communications services across 33 metropolitan areas in 11 Western states, including: Arizona, California, Colorado, Idaho, Minnesota, Montana, Nevada, North Dakota, Oregon, Utah and Washington. It owns and operates a best-in-class fiber-optic network comprised of more than 2,800 route miles in 11 metropolitan access networks including approximately 1,386 on-net buildings, a world class Internet and data network, and approximately 4,900-mile high-speed long-haul fiber network. The company has earned some of the highest customer loyalty and customer satisfaction ratings in the telecommunications industry. Primary equity investors in the company include Goldman, Sachs & Co., Tennenbaum Capital Partners, funds managed by Farallon Capital Partners and Warburg Pincus. Integra Telecom and Electric Lightwave are registered trademarks of Integra Telecom, Inc. For more information, visit: www.integratelecom.com.