Jersey City, N.J., and AMSTERDAM
Strategic partnership provides a single point of contact for management, administration and customer support for global financial services firms
Jersey City, N.J., and AMSTERDAM – June 7, 2010 – IPC Systems, Inc. a leading provider of indispensable trading communications solutions to the world’s top financial services firms, and CyberTech International, a leading solution provider for quality and compliance recording, today announced their collaboration to jointly market, distribute and deliver the next generation of industry leading voice recording and compliance solutions for the financial services market. Through this strategic partnership, CyberTech expands its industry leading voice recording solutions with IPC’s high-performance Voice over Internet Protocol (VoIP) turret technology. Additionally, IPC and CyberTech plan to further enhance the benefits of the voice recording and compliance solutions through future development efforts.
CyberTech is a recognized innovator of voice recording and monitoring applications that drive efficiencies in the capture, storage, retrieval and playback of voice, radio and data communications to support existing business processes. Working together enables both companies to provide better customer support through the integration of trader voice communications platforms and recording, along with single point of contact for management and support.
“We chose to partner with CyberTech knowing that together we will provide enormous benefit to our mutual customers”, said Tim Whelan, IPC’s Chief Operating Officer. “We’ve listened to our customers and are pleased to add their offerings to our existing portfolio of integrated solutions.”
New regulations for compliance and reporting continue to underscore the need for a streamlined voice recording solution. CyberTech offers compliance recording to the financial marketplace. IPC offers technology deployment, installation, project management, and reliability, with a thorough understanding of the demands of the community. IPC introduced VoIP to the trading floor and to date has deployed over 70,000 IP trading communications desktops supporting over 2,400 trading floors and exchanges across the globe. This strategic partnership benefits customers with tight integration of CyberTech voice recording and IPC trading communications platforms, providing streamlining of administration and support functions such as installation, warranty, maintenance and system design.
“The combined solutions and resources of IPC and CyberTech will provide revolutionary and high-quality solutions demanded by our global financial market customers,” said Ad Ketelaars, CEO of CyberTech. “Working together, we intend to build on the success that each has had individually as we plan to develop, build and deliver the next generation of industry leading voice recording and compliance solutions for the financial industry.”
IPC is a leading provider of indispensable financial trading communications solutions to the world’s top financial services firms and global enterprises. With 35 years of expertise and innovation, IPC provides its customers with global systems and solutions, as well as a suite of products and enhanced services that includes advanced Voice-over-IP technology and integrated network and 24x7x365 management services in more than 60 countries. Based in Jersey City, N.J., IPC has approximately 900 employees throughout the Americas, Europe and Asia-Pacific regions. For more information, visit www.ipc.com.
About CyberTech International
CyberTech International is the fastest growing, longest-standing and 3rd largest global call recording provider offering the most secure, open and future-proof solutions for organizations to rapidly improve performance, optimize service, mitigate risk, lower cost and maintain compliance. CyberTech offers innovative recording technologies that enable organizations to achieve the highest level of performance, quality assurance and liability protection, while supporting existing business processes. A commitment to customer satisfaction guides the company’s development of flexible solutions that help protect an organizations’ technology investment and ensures the quality of customer contacts — without the need for proprietary hardware, complex integrations or expensive software upgrades. For more information, please visit www.cybertech-int.com.