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Press Release -- May 12th, 2010
Source: tpx
Tags: Equipment, Video, VoIP

Toshiba and TelePacific Communications Certify Interoperability of Strata CIX VoIP Systems and TelePacific’s SmartVoice SIP Trunking

Los Angeles, California, 5/12/2010 – Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — and TelePacific Communications today announced the certification of interoperability of SmartVoice, TelePacific’s dynamic Session Initiation Protocol trunking solution with Toshiba’s family of Strata® CIX™ IP business communication systems. SmartVoice is now available from Authorized Toshiba Dealers to customers in California and Nevada.

“The SmartVoice solution offers users of Toshiba Strata CIX VoIP business communication systems a compelling combination — Toshiba’s enterprise telephony capabilities and cost-effective telephone and Internet services,” said Shahin Hatamian, vice president of Product Management for Toshiba America Information Systems, Telecommunication Systems Division.

“We are pleased to offer our customers the ability to implement SmartVoice with Toshiba’s Strata CIX,” said David Zahn, vice president of Marketing for TelePacific Communications. “TelePacific strives to provide its customers with the products, services, and partnerships they need to be successful, and this is one more example of that commitment.”

“The certification of SmartVoice with the Strata CIX is a tremendous advantage for Toshiba system owners with CIX40 systems,” said Ben Stiegler, CEO of SynerTel. “Now even small businesses with as few as four lines can enjoy true direct numbers per employee, department, or language-of-interaction — without the need for larger-scale PRI technology.”

TelePacific conducted field tests with Authorized Toshiba Dealers SynerTel and ATS Communications as the final step to complete interoperability certification.

“The knowledge of the Toshiba Dealers is a key success factor for developing best practices for installing SIP Trunks with an IP PBX,” said Zahn. “SynerTel equipped the TelePacific QA laboratory with a Toshiba CIX system and both SynerTel and ATS provided valuable feedback to TelePacific which has been used to improve operational practices for installing the service.”

“The integration of TelePacific’s SmartVoice and the Toshiba Strata CIX system provides ‘best practice solutions’ by blending best technologies from industry leaders Toshiba and TelePacific, resulting in an all-around positive experience for the customer,” said John Zeller, president of ATS Communications. “We are proud to be a part of this certification process and are excited to share this technology combination with local businesses and show them how this offering can give their businesses a competitive advantage and make a positive impact on their bottom lines. This a true win for Toshiba, TelePacific, and the end user.”

“This certification confirms that Toshiba’s Strata CIX VoIP systems and SmartVoice can work seamlessly together, providing enterprises with added confidence in their telephone service and equipment,” added Eric Abing, product manager, Toshiba America Information Systems, Telecommunication Systems Division.

About SmartVoice
TelePacific’s SmartVoice services offer traditional and next generation network connections with dynamic voice and data integration in 1.5M increments up to 6.0M, significantly increasing the effective bandwidth with optimum throughput and efficiency. SmartVoice Session Initiation Protocol (SIP) services use an advanced telephony platform for call control and voice features. This redundant platform resides in the core of TelePacific’s private IP network, delivering SIP-based voice from customer premises to the PSTN. Likewise, the SIP-based service terminates at the customer premises and can be converted to a traditional voice interface — PRI/CAS/ Analog — with a TelePacific-managed gateway or delivered directly as SIP to the LAN. These flexible network connection options support both traditional existing telephony equipment and next-generation IP PBXs.

SmartVoice uses the dynamic capabilities of SIP technology and “bonding” to provide the voice services customers need while increasing the data bandwidth available to improve employee productivity. It includes:

  • Access to an advanced SIP Network provided by a TelePacific-managed premises gateway;
  • Dynamically integrated, high-capacity IP access on TelePacific’s private IP network, which prioritizes voice from the customer premises to the PSTN;
  • Advanced compression software that can easily support up to 24 voice calls on a single T1;
  • Data services over a fully meshed IP network with Service Level Agreements, offering up to 99.999 percent uptime;
  • Unlimited Local and IntraLATA toll calling with flexible long distance calling packages with generous usage amounts; and
  • Access to affordable “remote call forwarding” service with telephone numbers from anywhere in TelePacific’s service area.
  • About TelePacific Communications
    TelePacific Communications is a competitive carrier that serves customers throughout California and Nevada. Headquartered in Los Angeles, the Company is the leading competitive carrier in its footprint, with customer care centers in Los Angeles and Stockton in California and Las Vegas in Nevada. In business since 1998, TelePacific provides services through a combination of TelePacific-owned switches and network infrastructure, including its own and leased robust fiber-optic network assets. Offering local and long distance voice, dedicated Internet access, private networking and data transport services as well as bundled voice and Internet solutions and wholesale services, TelePacific manages more than 50,000 customer accounts with more than one million access lines in service.

    About SynerTel
    SynerTel, headquartered in San Francisco, is a 23-year strong Bay Area firm with a national service and support footprint. SynerTel provides both traditional and cutting edge VOIP telephony, video conferencing, managed IT services, carrier optimization, hosted virtual systems, comprehensive data protection & security solutions, access control systems, and infrastructure to clients nationwide. For more information, call their corporate office in Concord at (415) 568-2970 or visit

    About ATS Communications
    ATS Communications is a business’s complete voice and data partner with expertise on a wide range of voice and data products. Their services match small and medium size enterprises with optimized technology that provide best business practices. This core philosophy motivates ATS to provide technical solutions and creates a competitive advantage for clients’ business and positively impacts their bottom line. With 35 years of experience, ATS has gained an excellent reputation for designing, implementing and proactively supporting solutions that focus on converging voice and data applications and has been recognized for outstanding performance by several of their strategic partners. Additionally, ATS has been identified as one of the Top 25 East Bay companies in their industry by a leading publication for six consecutive years. These credentials have allowed ATS to grow and partner with businesses throughout the greater Bay Area and Northern California. ATS has three offices located in Concord, Sacramento and Redding. For more information, call their corporate office in Concord at (925) 602-1500 or visit

    About Toshiba America Information Systems Inc. (TAIS)

    Headquartered in Irvine, Calif., TAIS is comprised of four business units: Digital Products Division, Imaging Systems Division, Storage Device Division, and Telecommunication Systems Division. Together, these divisions provide mobile products and solutions, including industry leading portable computers; projectors; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications; and telephony equipment and associated applications.

    TAIS provides sales, marketing and services for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. Toshiba Corporation is a world leader and innovator in high technology, a diversified manufacturer and marketer of advanced electronic and electrical products. These products span from information & communications systems; digital consumer products; electronic devices and components; as well as power systems including nuclear energy; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 730 companies, with 199,000 employees worldwide and annual sales surpassing US $67 billion (FY 2008).

    For more information on Toshiba’s leading innovations, visit the company’s Web site at

    © 2010 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including, without limitation, product prices, specifications, availability, content of services, and contact information is subject to change without notice.

    Date: 5/12/2010
    Contact: Rebecca Rosen,
    Phone: 213-213-3622

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