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Press Release -- February 25th, 2010
Source: XO Holdings

XO Communications Wins Stevie® Award in 2010 Stevie Awards for Sales & Customer ServiceSM

  • XO Sales Playbook Recognized as Sales Lead Management System of the Year

HERNDON, VA – February 25, 2010 – XO Communications (OTCBB: XOHO) today announced that the XO Sales Playbook has won the Stevie® Award in the Sales Lead Management System of the Year category in the fourth annual Stevie Awards for Sales & Customer Service last night.

The awards were presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards. Nicknamed the Stevies for the Greek word for “crowned,” winners were announced during a gala banquet on Monday, February 22 at the Eden Roc Renaissance Hotel in Miami Beach. Nominated customer service and sales executives from the U.S.A. and several other countries attended.

The XO Sales Playbook is a dynamic, web-based sales enablement solution that helps XO sales representatives win business and drive revenue growth. It integrates sales process and methodology, prospective customer data, solutions creation tools, account planning, industry intelligence, marketing collateral and messaging, and other sales templates and tools. Used on a daily basis, the XO Sales Playbook enables sales representatives to attack the market in a thorough and consistent way, be more productive and help build market share for XO Communications.

“The XO Sales Playbook empowers our sales professionals with the information, tools and processes that help them compete more effectively in today’s marketplace and make prospecting easier,” said Michael Toplisek, chief marketing officer for XO Business Services at XO Communications. “With these resources at their fingertips, our sales teams gain a significant competitive advantage, which supports our strategy to be the leading communications and networking partner for businesses and large enterprises.”

“This year’s honorees demonstrate that even in challenging economic times, it’s possible for organizations to continue to shine in sales and customer service, the two most important functions in business: acquiring and keeping customers,” said Michael Gallagher, president of the Stevie Awards.

More than 500 entries from companies of all sizes and in virtually every industry were submitted to this year’s competition. There are 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; as well as 41 categories for sales professionals, ranging from Global Sales Leader of the Year to Sales Training Program of the Year to Sales Department of the Year of the Year.

Members of the Awards’ Board of Distinguished Judges & Advisors and their staffs selected Stevie Award winners from among the Finalists. Finalists were chosen by business professionals worldwide during preliminary judging.

Details about the Stevie Awards for Sales & Customer Service and the list of honorees in all categories are available at

About XO Communications
XO Communications, a subsidiary of XO Holdings, Inc. (OTCBB: XOHO), is a leading nationwide provider of advanced communications services and solutions for businesses, enterprises, government, carriers and service providers. Its customers include more than half of the Fortune 500, in addition to leading cable companies, carriers, content providers and mobile network operators. Utilizing its unique combination of high-capacity nationwide and metro networks and broadband wireless capabilities, XO offers customers a broad range of managed voice, data and IP services with proven performance, scalability and value in more than 75 metropolitan markets across the United States. For more information, visit

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Sponsors of the 4th annual Stevie Awards for Sales & Customer Service include official publications Sales & Marketing Management (SMM) and Training magazines, as well as the Sales Association, SalesLabs, and ValueSelling Associates.

Media Contacts

Chad Couser
XO Communications

Courtney Harper
Reputation Partners (for XO Communications)

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