ATLANTA, Feb 16, 2010 (BUSINESS WIRE) — Cbeyond (www.cbeyond.net/smb), a leading provider of voice, data and mobile business applications to more than 48,000 small businesses across the country, has been instrumental in helping extend Raw Urth Designs’ reach from a regional provider of custom steel accents to a national retail player. The productivity gains realized through Cbeyond’s reliable business communication and managed IT services has allowed Raw Urth to achieve their ultimate goal of growing their business.
Born out of a passion for landscaping and outdoor living, Raw Urth Designs creates hand-crafted indoor and outdoor steel structures. Founders Amy and Stefan Sasick dedicate their business to designing unique, custom steel accents and a limited number of standard production pieces, such as range hoods and exterior fire features. As they tried to grow their business, the Sasicks, who have no IT staff, found themselves spending a great amount of time managing technology issues and reviewing numerous bills, rather than shaping steel.
“We found ourselves making business communication and IT decisions randomly as they presented themselves rather than having a real technology strategy in place that would let us grow our business,” said Amy Sasick. “Every month I was spending hours calling technology vendors to understand the charges on my bills so I could map them to the services we were receiving. In many cases we were purchasing the same services from different providers or simply overpaying. It was a nightmare.”
This challenge sent Sasick in search of a single, responsive communications vendor that could offer her comprehensive business communication and managed IT services that Raw Urth needed to grow. On top of her technology wish list was a toll-free number so customers from around the country could order their metal masterpieces, something their previous providers were unable to deliver.
“When I learned Cbeyond would save me time and money, all my services would come from one provider, and the company could provide us a toll-free number in addition to our local lines, it was a simple decision,” said Sasick. “Now we provide a free option for potential customers to contact us which has opened the door to new customers outside of our existing region.”
Today, Raw Urth uses Cbeyond’s bundled package of voice and data services including secure VPN so Sasick can connect at home maintaining productivity. After becoming a customer, Sasick also transferred mobile phone lines to Cbeyond, for both BlackBerry(R) smartphones and flip phones, giving Raw Urth a full complement of business communication and managed IT services.
“Cbeyond makes it easy,” said Sasick. “I get an e-mail with my monthly bill that takes care of all my communications and IT services. Paying one bill has freed my schedule to focus on running and growing my business. That’s the kind of ROI I can rely on with Cbeyond.”
“Cbeyond is focused on providing solutions that meet the unique needs of our small business customers,” said Steve Zimba, Vice President of Marketing for Cbeyond. “Raw Urth is a good example of one of our customers that needed a consolidated approach to their IT needs, and we delivered.”
“Our goal has been to grow our business by reaching new customers and increasing productivity. Cbeyond has been a core ingredient to enable this growth,” Sasick adds.
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About Raw Urth Designs
Raw Urth Designs (www.rawurth.com) creates hand-crafted indoor and outdoor steel structures. Including design and functional pieces, Raw Urth forms custom steel accents that complete homes, resorts and all other imaginable places.
About Cbeyond
Cbeyond, Inc. (NASDAQ:CBEY, news, filings) is a leading provider of IT and communications services to more than 48,000 small businesses throughout the United States. Recently named as the sixth fastest growing technology company by Forbes magazine, and added to Standard & Poor’s Small Cap S&P 600 Index, Cbeyond offers more than 30 productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry(R), broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing and virtual private networking. Cbeyond delivers these services over a 100 percent private all IP network. For more information on Cbeyond, visit www.cbeyond.net and follow Cbeyond on Twitter: www.Twitter.com/Cbeyondinc.
SOURCE: Cbeyond, Inc.
Cbeyond, Inc.
Shana Keith, 678-384-8304
shana.keith@cbeyond.net
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