February 19, 2010
Level 3 Communications, Inc. (NYSE:LVLT, news, filings) today announced that it has expanded its operations and is enhancing its local presence in South Ohio, which includes Columbus, Cincinnati and Dayton. This expansion reflects Level 3’s continuing commitment to increasing its presence in local markets throughout the country, designed to provide mid-market enterprises with a world-class customer experience.
“Medium-sized businesses require assistance navigating today’s complex communications environment. Level 3’s local-focus initiative is the right approach to provide accessible support. This is a great strategy for establishing long-term relationships and a solid foundation for growth,” said Courtney Munroe, group vice president for Worldwide Telecommunications Research at IDC.
In support of this local-expansion effort, Level 3 is growing and realigning its local workforce in South Ohio to combine on-the-ground presence, intimate marketplace knowledge and consultative expertise in communications solutions. Through a combination of its extensive backbone network, metro fiber-optic footprint, and a locally focused sales and customer support team, Level 3 provides greater opportunities for mid-market enterprises to take advantage of Level 3’s broad portfolio of communications services.
Level 3 has nearly 400 miles of fiber in South Ohio that passes thousands of businesses. The company will add bandwidth to the network and will expand the number of businesses that are directly connected to this network, enabling easy scalability and reach of service for these businesses.
“This increased local focus is the direct result of feedback from customers who have asked us to increase our local presence and provide a real, competitive alternative to the incumbents,” said Kim Richardson, Level 3’s general manager for South Ohio. “We know the local business communities, we know the full spectrum of communications technologies and, most importantly, we know how to deliver a customer experience that is second-to-none.”
The expansion of operations in South Ohio marks the continuation of a locally focused strategy that Level 3 launched successfully in mid-2009. The company is pleased with the progress of the initiative to date as evidenced by increased sales from customers in the initial markets as well as higher reported overall customer satisfaction for mid-market enterprises.
About Level 3 Communications
Level 3 Communications, Inc. (NASDAQ: LVLT) is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network. Level 3 offers a portfolio of metro and long-haul services, including transport, data, Internet, content delivery and voice. For more information, visit www.Level3.com.
© Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications and the Level 3 Communications Logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications, Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.
Some of the statements made in this press release are forward looking in nature. These statements are based on management’s current expectations or beliefs. These forward looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3’s control, which could cause actual events to differ materially from those expressed or implied by the statements. The most important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to, the current uncertainty in the global financial markets and the global economy; disruptions in the financial markets that could affect Level 3’s ability to obtain additional financing; as well as the company’s ability to: successfully integrate acquisitions; increase the volume of traffic on the network; defend intellectual property and proprietary rights; develop effective business support systems; manage system and network failures or disruptions; develop new services that meet customer demands and generate acceptable margins; attract and retain qualified management and other personnel; and meet all of the terms and conditions of debt obligations. Additional information concerning these and other important factors can be found within Level 3’s filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.