ATLANTA, Jan 06, 2010 (BUSINESS WIRE) — Before turning to Cbeyond Inc., (www.cbeyond.net/smb), a leading communications and IT solutions provider to more than 48,000 small businesses across the country, Dan Kirk and his three-person staff spent much of their time traveling from one Taco Mac restaurant to another in order to resolve outstanding IT issues and make menu and pricing updates to point-of-sale systems in the company’s 24 restaurants. This inefficiency was costing the company excessive time and money.
That was more than five years ago before Kirk, IT director for Tappan Street Restaurant Group, selected Cbeyond as the single solution provider for its small business IT and communication needs. Tappan Street owns Taco Mac restaurants which has 24 locations, most of which are in the Atlanta metro area.
“Before Cbeyond, my IT team spent significant time traveling to the restaurants to fix IT issues or make minor updates,” Kirk said. “Because our restaurants are so far flung, the travel alone was taking up a significant amount of time. We needed a communications system that was robust and stable enough to support remote access capabilities. More importantly, we needed a communications and IT solutions provider with scalable services that would support our business’ growth and geographic expansion.”
Now, with Cbeyond’s small business communication solutions in place, Kirk and his team save an inordinate amount of time and travel expenses since they can do virtually anything from their work or home offices. In addition, the reliability of Cbeyond’s network enables Kirk and his team to pull sales and labor data every hour from every location, providing the crucial business visibility necessary to view restaurant performance and revenues in real-time.
“Cbeyond is the backbone and infrastructure for everything we do, from hosting our Web site to providing the broadband connection that enables us to deliver our in-restaurant Wi-Fi to hundreds of Taco Mac customers each day,” Kirk said. “With Cbeyond, I have a reliable communications and IT solutions provider that I trust and an account team that is proactive and responsive to our communications needs. Not to mention, I can easily check and pay my bill with CbeyondOnline, which is available to me anytime -saving me time and allowing me to best focus my time and energy.”
“Taco Mac showcases the core value proposition we provide our customers,” said Steve Zimba, Vice President of Marketing for Cbeyond. “With all our services, we ensure smooth implementation and ongoing support, and we focus on remaining engaged with our customers to identify additional solutions as they expand their business. Our goal is to partner with our customers, acting as a catalyst for their growth. We are proud of the track record of growth Taco Mac has seen over the years and pleased Cbeyond’s technology and services are a key factor in their continued success.”
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About Taco Mac
Known for its delicious Buffalo wings, unparalleled beer selection, great atmosphere and excellent service, Taco Mac began in Atlanta in 1979 when a couple of guys from Buffalo, N.Y. made a pit stop in Atlanta on their way to Florida. After touring the city and enjoying the weather, they decided to stay and bring a popular northern cuisine – Buffalo wings – to the sunny South. Thirty years later, Taco Mac now has 24 stores in metro Atlanta and Chattanooga, and continues to grow, with new locations expected to open in Charlotte later this year. Today, most Taco Mac restaurants have approximately 35 high-definition, flat-screen televisions on display for guests to enjoy local and national sporting competitions. Taco Mac, owned by Atlanta-based Tappan Street Restaurant Group, has also made a name for itself as an avid supporter of the community. From in-kind donations for a school giveaway to an annual golf tournament that raises funds for non-profit organizations, Taco Mac is dedicated to serving the communities that surround them. For more information, visit www.tacomac.com.
Cbeyond, Inc. (NASDAQ:CBEY, news, filings) is a leading provider of IT and communications services to more than 48,000 small businesses throughout the United States. Recently named as the sixth fastest growing technology company by Forbes magazine, and added to Standard & Poor’s Small Cap S&P 600 Index, Cbeyond offers more than 30 productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry(R), broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing and virtual private networking. Cbeyond delivers these services over a 100 percent private all IP network. For more information on Cbeyond, visit www.cbeyond.net.
SOURCE: Cbeyond Inc.
Cbeyond, Inc. Shana Keith, 678-384-8304 firstname.lastname@example.org