ATLANTA & SEATTLE, Jan 14, 2010 (BUSINESS WIRE) — Cbeyond, Inc. (www.cbeyond.net/smb) (NASDAQ:CBEY, news, filings), a provider of voice, data, IT and mobile business applications to more than 48,000 small businesses across the country, today announced its first customer in the Seattle area, Countryside Floral and Garden, an Issaquah, Washington based floral shop. Bellevue marks Cbeyond’s 13th market entry, now offering small business communications, IT and mobile service expertise to local Seattle businesses to help them achieve their growth goals for 2010.
For 25 years, Countryside Floral and Garden has provided Issaquah and the surrounding communities with a top-notch floral selection for special occasions including weddings, birthdays, new babies, and romantic gestures. Owners Patty Millage and Marcia Gilbert, of Countryside Floral were both veterans of the airline industry and saw an opportunity to spread their entrepreneurial wings by opening a floral shop that met the needs of an underserved audience.
With no IT department, Patty and Marcia turned to Cbeyond to provide a tailored solution for their small business communications and IT needs. In doing so, Countryside Floral and Garden became the first Seattle small business to join Cbeyond’s growing list of customers.
“Our Cbeyond representative told us about the company and its small business communications plans and it all made sense for our business,” said Millage. “I am a customer service freak, and from the seamless installation to ongoing support of its voice, data, and mobile business applications, Cbeyond has met my high expectations for responsive and helpful customer service.”
Today, Countryside Floral and Garden uses Cbeyond’s landline voice service bundled with a mobile service plan that includes four mobile phones. “We’ve never had a mobile service plan designed to meet our needs as small business owners,” said Millage. “The only options for us have been typical consumer plans, but now, with Cbeyond’s mobile business communications service plan designed specifically for small business, we are equipped to run our business no matter where we are and that’s not something typically available to smaller companies like us.”
Due to the positive installation experience, reliable mobile business communications and responsive customer service, Countryside Floral and Garden is planning to leverage Cbeyond’s IT applications including Web hosting as well.
“Small businesses have much different communication needs than large businesses and consumers,” said Jonas Fruge’, Vice President and General Manager for Cbeyond Seattle. “That’s why Cbeyond designed a package specifically for small businesses that includes enterprise-class voice, data, IT and mobile business applications and offers entrepreneurs a consultative sales approach to ensure their unique needs are met every time.”
For more information about Cbeyond and its portfolio of small business communications and IT solutions, visit www.cbeyond.net/smb. To see a social media version of this news release with visual assets, visit http://pitch.pe/41108.
About Countryside Floral and Garden
Countryside Floral & Garden was established in 1984 by Patty Millage and Marcia Gilbert and since that time the award-winning team has been creating arrangements that make beautiful and lasting memories. Countryside Floral & Garden aims to continually surpass customer expectations with the highest quality floral product, designs and service attainable. Learn more about Countryside Floral and Garden at www.CountrysideFloral.com.
About Cbeyond
Cbeyond, Inc. (NASDAQ: CBEY) is a leading provider of IT and communications services to more than 48,000 small businesses throughout the United States. Recently named as the sixth fastest growing technology company by Forbes magazine, and added to Standard & Poor’s Small Cap S&P 600 Index, Cbeyond offers more than 30 productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry(R), broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing and virtual private networking. Cbeyond delivers these services over a 100 percent private all IP network. For more information on Cbeyond, visit www.cbeyond.net and follow Cbeyond on Twitter: www.Twitter.com/Cbeyondinc.
SOURCE: Cbeyond, Inc.
Cbeyond
Shana Keith, 678-384-8304
shana.keith@cbeyond.net
or
Arketi Group
Brian Boudreaux, 404-929-0091, x211
bboudreaux@arketi.com
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