JAKARTA, Indonesia and ARMONK, N.Y., March 11, 2016 /PRNewswire/ — Indosat Ooredoo, one of Indonesia’s largest telecommunications and services provider, and IBM (NYSE:IBM) today announced they will develop and deliver solutions on the IBM Cloud to help businesses streamline processes and improve productivity. This significant five year partnership, valued at about of $200 million, will help better serve customers in the world’s fourth most populous country.
Indosat Ooredoo and IBM will build an integrated command center to serve local clients of both companies by monitoring and managing their operations and information technology, and building IT skills and capabilities in Indonesia. IBM will also help Indosat Ooredoo transform its own IT operations, improving overall client experience and supporting the rapid development of new telecommunications services in the country.
Cloud-based Services for Indonesian Businesses
IBM & Indosat Ooredoo’s subsidiary, Lintasarta, will jointly develop and deliver cloud-based solutions, powered by IBM Cloud, to help Indonesian businesses drive innovation and agility, streamline their processes and improve productivity. Indonesian clients of Indosat Ooredoo and IBM will be able to access jointly developed cloud-based solutions built on IBM’s Cloud platform — IBM Bluemix — accelerating collaboration and automation of software delivery and infrastructure changes. Clients also will have access to IBM MaaS360, a cloud-based enterprise mobility management platform.
“This collaboration shows how IBM’s expertise, technology and services can help Indosat Ooredoo and Lintasarta lead market change in Indonesia while also transforming their existing operations,” said Martin Jetter, senior vice president, IBM Global Technology Services. “Indonesia has one of the world’s most rapidly growing economies, and the use of smart mobile devices is becoming pervasive, opening up enormous opportunities for local businesses – so we are excited to be working with Indosat Ooredoo and Lintasarta to help clients tap into the power and flexibility of cloud-based solutions and digitally transform their businesses.”
Digital & Operational Transformation
Indosat Ooredoo and IBM also announced a related five-year technology services agreement to deliver digital and operational transformation to all aspects of Indosat Ooredoo’s operations to support the rapid development of new services that are easier to access, less complex and more affordable to use.
IBM will upgrade Indosat Ooredoo’s IT infrastructure and deliver a range of application management services, including a test environment that will improve time to market for the development of new customer-facing services and applications.
“Our customers in both telecommunications and IT services are going to benefit from this relationship through improved access to world class offerings and services,” said Alexander Rusli, President and CEO of Indosat Ooredoo. “We will be able to bring a greater range of higher value services to market more rapidly, with the confidence of knowing that we are collaborating with one of the world’s largest and most innovative technology companies. This landmark alliance will reshape the local market and help Indonesian customers and organizations tap into the most advanced technology available anywhere in the world.”
“Working together, Lintasarta and IBM will accelerate the adoption of cloud-based solutions in Indonesia, helping local organizations increase their efficiency and ability to rapidly expand,” said Arya Damar, President Director of Lintasarta, an Indosat Ooredoo subsidiary that will help build the joint data center. “By combining the global innovation, delivery capability, and expertise of IBM with the local infrastructure, market knowledge and relationships of Lintasarta, we are providing the most advanced path to digital transformation for our clients.”
About IBM Global Technology Services
IBM Global Technology Services offers end-to-end IT consulting and business services supported by an unparalleled global delivery network that is transforming its business to lead in an era of Cognitive and Cloud. As a cloud services integrator, GTS is managing the services and underlying infrastructure in an integrated and unified way. It is modernizing clients’ IT environments to help them meet the increasingly complex customer demands. GTS provides clients with innovative technology solutions that help them to improve their business processes and in turn, profitability.
About Indosat Ooredoo
Indosat Ooredoo (ISAT), member of Ooredoo Group, is building Indonesia’s leading digital telco, enabling access and greater connectivity for everybody and every business. Focusing on human growth, Indosat Ooredoo aspires to enrich the lives of Indonesians in the digital world and proactively offer solutions to fulfill their needs.
The company reported 69 million mobile customers as of Q3 2015 and has recorded an increase of 155% in data usage compared to the same period last year. Supported by 3,000 employees, Indosat Ooredoo has recorded an increase revenue of 10.5% compared to the same period last year. Indosat Ooredoo was recognized in the Most Innovative Company of the Year category in the 2015 Asia Pacific Stevie Awards.
For other information about Indosat Ooredoo, please visit:
www.indosatooredoo.com
About Lintasarta
Since 1988, Lintasarta is a provider of Data Communication, Internet and Value Added Services for various industrial sectors. We have catered more than 2,000 corporate customers, with over 30.000 network covering the fiber optic data communication services, satellite networks, voice services, video conferencing services, data center, cloud computing, DRC, total communications solutions, and IT Services.
Lintasarta provides professional services ranging from pre-service sales through business consultant, network engineer for the assessment and design of customer solutions to after-sales service of Helpdesk for 24 hours 7 days a week, Customer Assistant Representative (CAR), Customer Resident Assistant (CRA). Our professional services are supported by an experienced staff of more than 1000 of them have international certification scattered in more than 44 cities in Indonesia.
Lintasarta guarantees the availability of the network connection (SLA) of 99%, 99.9 % and 99.99 % according to the needs of its customers, with the support of multimedia access, Fiber Optics, Broadband Wireless Access and satellites, as well as multi backbone is fully back up and controlled through Network Monitoring System.
Lintasarta infrastructure network platform based on Next Generation Network (NGN). For quality assurance practices Lintasarta has obtained the certification ISO 9001 : 2008 , ISO 27001 : 2013, ISO 2000-1 : 2011, ISO 14001 : 2008, OHSAS 18001 : 2007, CMSP (Cisco Managed Service Partner), and SMK3 PP 50/2012 (Local Certification for Service Quality Assurance)
Lintasarta has two subsidiaries, PT Artajasa Electronic Payment ” Shared ATM ” and PT Lintas Media Danawa
Scott Cook
IBM Media Relations
scotty@us.ibm.com
312.669.4743
Preeti Gupta
IBM Media Relations
preeti.gupta8@in.ibm.com
91-080-41924652
Indosat Ooredoo
Public Relations Division
Telp : 62-21-30442614
E-mail : publicrelations@indosatooredoo.com
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